Website Instructions
The Gate Access website is dedicated to monitor your authorized guest and vendors.

1. To Access Website:   http://isncommunity.com/seagate

From IE address bar and not from a search bar. The website works best with Internet Explorer. You may experience problems using other browsers.

2. Enter the primary phone number provided to Security. You do not need dashes between the numbers.  

3. Enter Pin. Your initial pin number must be established when you initially log on.

4. Log In.

On initial log in, you will be asked to register and will have the opportunity to create your pin#.

This is important so Gatekeeper can communicate with you VIA email and for you to be able to retrieve your pin if you forget. 

A security question will be required. You will choose the question from the drop down box.

Make sure to write your pin and security question down and secure it in case you forget.

Click Submit. You will be redirected back to the log in page. Retype the phone and pin. 

5. First Pages.

Contact Info Tab – Has contact Information and a Flag Message used by the Gatehouse.

Vehicles Tab – Includes vehicles and access control devices associated with your address. It is managed by Security.

6. Guest Tab – This is your guest entry page. The most important fields are last name, first name, relationship, start date, expiration date and email address (if you would like to email them a pass for fast entry).

After adding a guest with an email address, you may click on the <Pass> button on the grid view to email them a pass to the community for faster entry. Please note that it may take as long as 15 minutes to get this information across the network so we ask you enter this information in advance to your guest’s arrival.

Guest Activity Link - This is information entered from the gates about guests that have arrived. They may or may not be on your expected guest list since they may have been called into the Voicemail System. Column one (Date) indicates the date and time they arrived. If they were denied access, it will also appear here.

7. Parties/Events Tab

If you are having a party, you can list all names in this section, and once submitted, they will default into your guest list. You may cut and paste them from another location such as a word document.

For assistance please contact the security at 718-449-4400 or email info@sgany.org

 

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